Olympus-Grid
  • Olympus-Grid
  • Elevate Your Cloud
    • Calculating Total Cost of Ownership with Olympus-Grid
    • Radically Decreased Time to Market
    • Keep It Simple Stupid
  • Essentials
    • Olympus-Grid: Essentials
  • Enterprise
    • Olympus-Grid: Enterprise Edition
  • Platform Features
    • Eos Continuous Delivery
  • Frequently Asked Questions
    • General Questions
    • Questions from CEOs
    • Questions from Technology Executives
    • Questions from Architects
    • Questions from Developers
    • Questions from CSOs
  • Developer Guides
    • Iris Portal
      • Initial Setup
      • Change Domain Name
      • Login with Microsoft
    • Eos CI/CD
      • Creating a New Namespace (2GPL)
      • Signing Git Commits with GPG
  • Getting Started
  • Basics
  • Trust and Security
    • Olympus-Grid Security
    • Business Continuity and Disaster Recovery
  • Reference
    • Salesforce
      • Installing Olympus-Grid
      • Setup Procedure for Iris Portal
      • Backup & Restoration of Delphi Service Desk Configurations
      • Uninstalling Olympus-Grid
    • What About Reactforce?
    • Olympus-Grid: Official Library
      • Async
      • Bus
      • Db
      • Logger
      • Plugin
      • Query
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On this page
  • 1. Install the Package from AppExchange
  • 2. Grant Access to Approve Third-Party Access
  • 3. Wait for the Installation to Complete
  • 4. Follow the Specific Setup Guide
  • Additional Notes
  1. Reference
  2. Salesforce

Installing Olympus-Grid

This guide provides step-by-step instructions to install Olympus-Grid into your Salesforce environment. Follow these steps to ensure a smooth installation process.

1. Install the Package from AppExchange

Start by installing the Olympus-Grid package from the Salesforce AppExchange.

Steps:

  1. Navigate to the URL provided by the Olympus-Grid team.

  2. Click Get It Now and log in to your Salesforce environment if prompted.

  3. Choose the installation option:

    • Install for Admins Only (recommended for initial setup).

    • Install for All Users or Install for Specific Profiles depending on your organization's needs.

  4. Grant necessary permissions and proceed to the next step.

2. Grant Access to Approve Third-Party Access

During installation, you may be prompted to grant access for third-party integrations. These permissions are required for Olympus-Grid to function properly.

Steps:

  1. Review the list of third-party systems requesting access.

  2. Select Yes, grant access to these third-party websites.

  3. Click Continue.

Note: These settings can be modified later in the Remote Site Settings or Connected Apps sections of Salesforce if needed.

3. Wait for the Installation to Complete

The installation process may take a few minutes due to the size of the Olympus-Grid package.

Steps:

  1. Monitor the progress during the installation.

  2. After completion, verify that the package has been successfully installed:

    • Go to Setup → Installed Packages.

    • Ensure Olympus-Grid appears in the list of installed packages.

Tip: If the installation fails, check the error logs or contact Olympus-Grid support for assistance.

4. Follow the Specific Setup Guide

After installation, complete the specific setup required for Olympus-Grid functionality. This includes configuring the portal and service desk components.

Steps:

a) Setup Portal

  1. Navigate to the Sites section in Setup.

  2. Create or configure the required site for the portal.

  3. Assign the appropriate Visualforce pages (e.g., PortalVF) to the site settings.

  4. Set up permissions for the Site Guest User as detailed in the Olympus-Grid documentation.

b) Setup Service Desk

  1. Enable and configure the Delphi Service Desk component in your org.

  2. Assign necessary permissions to users who will interact with the service desk.

  3. Test the service desk functionality to ensure it works as expected.

Tip: Consult the detailed setup guides provided by Olympus-Grid for step-by-step configuration of these components.

Additional Notes

  • Backup: Before installing Olympus-Grid, create a backup of your org's data and metadata as a precaution.

  • Dependencies: Ensure your Salesforce environment meets the minimum requirements (e.g., API version, permissions) specified by the Olympus-Grid team.

  • Support: If you encounter issues during installation or setup, contact Olympus-Grid support for assistance.

By following this guide, you can successfully install and configure Olympus-Grid in your Salesforce environment.

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Last updated 3 months ago